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Visiting hours:
Most of the Czech monuments are open for
visitors from 09:00 or 10:00 till 17:00 or 18:00 Hrs. A number of museums,
galleries and castles are closed on Mondays, so check ahead of time. The
National Museum is closed on the first Tuesday of the month. The State Jewish
Museum is closed on Friday afternoons and on Saturdays.
Shops in Prague are generally open Monday to Friday from 09:00 to 18:00 or
later and from 09:00 to 12:00 on Saturday. Banks are open from 08:00 to 17:00 or
18:00, Monday to Friday. Food stores are open from 07:00 and many of them stay
open on Saturdays till evening. There are also some hypermarkets that are open
non-stop. Many tourist shops in the centre are open daily till 20:00 Hrs.( CET).  Emergency telephone numbers:
112 - European Emergency number
158 - Police (Policie)
155 - Ambulance (Zachranna sluzba)
150 - Fire Brigade (Hasici)
Other useful numbers:
1180 - Operator and directory inquires (Czech Republic)
1181 - Operator and directory inquires (international)
133001 - Telegrams 1 'unit' currently costs 3 CZK
The most convenient way is to buy a phone card. Cards of various denominations (50, 100, 200 units can be bought at post offices, newsagents, hotels, kiosks, and some other shops.
Post offices
 Post offices (posta) are generally open between 08.00 and 18.00. The main post office is at Jindrisska 14 in Prague 1, just a few meters from Wenceslas Square is open 24 hours a day although it operates a reduced service during the night.
Postage rates:
7.50 CZK - Letters nationally (up to 20 g)
10 CZK - Letters to Europe (airmail)
12 CZK - Letters to outside of Europe
Apart from post offices, postage stamps (znamky) can also be bought at newsagents (noviny, tabak, trafika).
Tax free shopping
In the Czech Republic, there are many
opportunities to benefit from Tax Free Shopping, more than 6,000 retail outlets
offer the service. The affiliated stores display our well-known “Tax Free Shop”
logo.
Easy steps to claiming your refund
As a foreign visitor, you are entitled to
claim back the tax you pay on your purchases, if you take them home. The VAT
rate in our country is 19% (15.7% of the purchase price). Your total purchases
(VAT included) must exceed 2,000 CZK in one shop in one day. Your Global Refund
Cheque must be validated by Customs at departure within 3 months plus the month
of purchase and will be refunded within 5 months from purchase date. After
deduction of the handling expenses, you will receive a refund of up to 14% of
the purchase price.
1. In the Store
Shop where you see the Global Refund Tax Free Shopping sign and simply ask for
your refund Cheque.
2. Through Customs
When leaving the EU, show your purchases, original receipts and passport to the
EU customs officials and have your Global Refund Cheques stamped.
3. Collect your refund
You have several choices: Cash at a nearby Global Refund Office, Cash refund
when you return home, Direct crediting of a chosen credit card or bank account
(please state your credit card/bank details), Bank cheque sent to a chosen
address
 Refund offices in Czech cities
Prague Ruzyně Airport Please follow these instructions
1) Go to the Customs officials first, show
your purchases, receipts and passports to get a customs stamp. NO STAMP = NO
REFUND
2) Go to check-in and through Passport Control to the transit area
3) There you can choose from several refund offices located in piers A or B. Prague centre
TOURIST SERVICE - AKASI
International Cash Refund Office
Na Příkopě 3-5
Prague 1
Opening hours: Mon-Sun 8.30 - 19.30
C&A DEPARTMENT STORE
International Cash Refund Office
Václavské nám. 33
Prague 1
Opening hours: Mon-Sun 10.00 - 19.00
Airport Karlovy Vary
Cash Refund Office in Karlovy Vary accepts only Czech Global Refund cheques.
2T - Duty Free Shop
This refund point offers refunding VAT, money exchanging and Duty free
OPEN: According to the flight schedule. All major flights should be served.
CURRENCY: €, USD
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